Last updated: July 2026
1. Who We Are
MODiverse Limited ("MODiverse", "we", "our", "us") is an online phone accessories store based in Kampala, Uganda. We operate at modiverse.online and can be reached at modiverse@gmail.com or +256 791 111 915.
2. What Information We Collect
We collect information you provide when you create an account, place an order, contact us, or subscribe to updates. This may include your name, email address, phone number, delivery address, and WhatsApp number. We also collect technical details such as browser type, device information, IP address, and approximate location to help keep the site secure and improve performance.
3. How We Use Your Information
We use your information to process and fulfill orders, confirm purchases, send delivery updates, respond to your questions, improve our services, and send marketing messages only where you have agreed to receive them.
4. How We Store and Protect Your Data
Your data is stored securely on trusted cloud systems and protected using industry-standard security measures. We retain your information only for as long as needed to provide our services, fulfill legal obligations, and maintain account records.
5. Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted service providers who help us run the website, process payments, manage deliveries, or support customer care, always under confidentiality obligations.
6. Cookies and Tracking
Our website uses cookies and local storage to remember your preferences, keep your session active, and improve your browsing experience. You may disable cookies in your browser settings, but some features may not work as intended.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time. If you would like your account removed or your data deleted, please contact us at modiverse@gmail.com and we will respond as soon as possible.
8. WhatsApp Communications
If you contact us or place an order through WhatsApp, your messages may be processed according to WhatsApp’s own privacy practices. We only use your number to help with your order and customer support.
9. Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal data from children in that age group.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with a revised date so you can stay informed.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at modiverse@gmail.com, call +256 791 111 915, or visit us in Kampala, Uganda.